Privacy Policy

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Roicians (“Roicians”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

This Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected when you access our website, enroll in our courses, or interact with our services.

Scope of This Policy

This Privacy Policy applies to:

Visitors to the Roicians website
Individuals who inquire about or enroll in Roicians training programs
Learners using Roicians learning platforms and communication channels

By using our services, you consent to the collection, use, and disclosure of personal information as described in this policy.

Personal Information We Collect

We collect only information that is reasonably necessary to provide our services.

Information You Provide Directly

This may include:

Full name
Email address
Phone number
Course enrollment details
Communication and support inquiries

2. Automatically Collected Information

When you access our website or platforms, we may collect:

IP address
Device and browser type
Log data, timestamps, and pages accessed
General usage and performance data

This information is used primarily for security, analytics, and service improvement.

Payment Information

Roicians does not collect, process, or store sensitive financial information such as:

Credit or debit card numbers
CVV or PIN details
Bank account credentials

All payment transactions are processed securely by third-party payment service providers, such as Stripe or Razorpay, in accordance with their own privacy and security standards.

Roicians receives only limited transactional details necessary to confirm enrollment, including payment status, transaction reference number, and amount paid.

Purpose of Collection and Use

Personal information is collected and used for the following purposes:

Course registration, scheduling, and delivery
Communication regarding training, updates, and support
Verification of learner identity
Compliance with legal, regulatory, and accounting obligations
Improving website functionality and learning experience
Preventing fraud, misuse, or unauthorized access

We do not use personal information for purposes other than those identified, unless consent is obtained or permitted by law.

Consent

Roicians obtains consent for the collection, use, and disclosure of personal information:

At the time of registration or inquiry
Through continued use of our services
Where required, through express consent mechanisms

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

Disclosure of Personal Information

Roicians does not sell, trade, or rent personal information.

Information may be disclosed only to:

Trusted service providers (hosting, email, learning platforms, payment processors)
Legal or regulatory authorities where required by law
Professional advisors where necessary for compliance

All third-party service providers are contractually required to protect personal information and use it only for authorized purposes.

Accuracy of Information

We make reasonable efforts to ensure that personal information is accurate, complete, and up to date for its intended use. Users are encouraged to notify us of any changes.

Access and Correction Rights

In accordance with PIPEDA, individuals have the right to:

Request access to their personal information
Request corrections to inaccurate or incomplete data

Requests must be made in writing and may require identity verification.

Cookies and Tracking Technologies

Roicians may use cookies or similar technologies to:

Improve website performance
Understand user behavior
Enhance user experience

Users may disable cookies through browser settings; however, some features may be limited.

Third-Party Websites and Platforms

Our website or services may contain links to third-party websites or platforms. Roicians is not responsible for the privacy practices or content of those third parties.

Changes to This Privacy Policy

Roicians may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted with a revised effective date.

Contact Information

For privacy-related questions, requests, or complaints, please contact:

📧 Email: info@roicians.com
🌐 Website: www.roicians.com